HSBC

If you have read any of my blog you would have read about HSBC, the queue that is always about 45mins long. Well every time I go to the bank it is 45 mins long, so I must be either very unlucky or the queue is always there.

45min queue is out the front door, 4 people inside the bank will work out to be about 35mins long.
So, I have a new game while I am in the queue in the bank.. It starts like this: One or two sighs then followed by: my god I will have something to blog about tonight about HSBC. I then start a conversation with as many people that I can get to join in explaining that I have written to the Bank Manager complaining about the length of the queue but nothing has been done over the past 6 months so now I blog the HSBC and with the power of the net… well who knows what might happen. If a 78 yr old man on youtube can in one week make a little history, let us see if we can get the largest bank in the world to do something for the individual customer.

Last week on a warm day and a fast walk to the bank made me a little hot, but not to worry the bank is air conditioned, whoops not that day when I get to the window after queuing for 45 mins I made a comment about the air con breaking down on such a hot day, one of the two till girls said no it is not broken she doesn’t like it on so she switched it off, I turn around and looked at the 20 plus people in the queue plus the 10/20 over people around and all the staff that was on duty and in a loud voice “what, you have turned the air con off because YOU do not like it on…. I then said WHAT about the customers that pays your wages”. Guess what, she did not turn the air con…cow.

I must stand up for the lovely girls that work in the bank; they really have a stressful working day. Can you imagine the stress the girls have, a long queue most of the day with all kinds of people getting upset. I hear some very strong and rude comments about the girls and I have to say that have always defended them. As I say to the person making the comment, if you have a problem talk to the bank Manager leave the girls alone they are workers doing the best they can do with the tools they have.

My comments are directed, directly at HSBC Corp, the company that’s making billions from us and delivering poor service.. I am a strong believer in voting with my feet but unfortunately my account is a corporate account and I do not have the last say, this is the best I can do.

Tonights photograph. Moon on the hill I looked outside my office window this evening and there it was sitting over the hill